How we work

If you think that counselling could help you, or you would like more information about The Haven, please email us at info@thehavenashby.org.uk or phone us on 01530 560921, leaving us a message with your name and telephone number. Messages are regularly checked by our management team and we will return your call.

In response to your request for counselling, we will email or send you a registration form. The information you provide on this form is strictly confidential. There is a one-off registration fee of £20 to help cover the administration costs and the initial assessment session. Please return the completed registration form by email, paying the £20 registration fee by BACs (bank transfer), or by post, enclosing the registration fee.

The assessment meeting will last for 50 minutes. There will be an opportunity for you to ask questions you may have about counselling / therapy and for us to find out what your needs might be.

If you decide to go ahead with counselling, we will match you with one of our counsellors who can best meet your needs.

We understand that for some people private counselling is not financially possible. (Private counselling may cost up to £60 per session). We ask you at assessment to consider what you will give per session, dependant upon your income. If you are a tax payer please consider Gift Aiding your donation.